Esther Dyer
Change Management Manager Transformation & Improvement @MBDA
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WORK HISTORY
Change Management Manager Transformation & Improvement @MBDA
Stevenage, GB
EDUCATION
Buckinghamshire Chilterns University
HND
Camberwell College of Arts
BA (Hons) unfinished
London Metropolitan University
HND Silvermsithing, Jewellery & Allied Crafts
SKILLS
ABOUT ESTHER DYER
An experienced and highly motivated Change and Business Transformation expert. • Focussed on strategic change, user adoption and benefits realisation. • Specialising in operational and technology transition and transformation planning and delivery, including: customer change programmes; product design and release; offshoring; 3rd party management; systems change (physical and SAS); operational people and process change; and compliance and standards delivery. • Focussed on top-down Stakeholder engagement and bottom up management of the ‘people side of change’. • Experienced in delivering cross-divisional regulatory change. • Experienced in the creation of PMO\'s to define governance, create frameworks and associated tooling and templates. • Experienced in the design, governance and delivery of cross-company BPM (business process modelling) frameworks, including the re-design of Operating Models and global roll-out. • Management of direct and virtual teams over multiple geographies. • Leadership, facilitation, mediation and mentoring experience. • Practiced in working with C-Suite Steering Committees, Senior Management teams, Change Control Boards, Change Ambassador networks, Change Champion networks, SME\'s, end-users, Suppliers and external Customers. • Experience working with government bodies and regulatory control boards. • Creation of PMO’s and delivering governance frameworks and associated project management toolkits. • Creation of Change Control Boards, Policy and process. • Creation of Compliance and Standards roadmaps and delivery plans. • Provision of Business Development consultancy services for PQQ/ITT/ICT, service renewals, Framework and Service Agreements, negotiations, and enhancements. • Measures success and the overall value proposition (strategy, utility, warranty, ROI and benefits realization). • Strong communications skills. • Prince 2 Practitioner and ITIL v3 qualified with MSP, NLP and BPM training, knowledge and experience. • A completer / finisher.
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