Esther Youssa

Senior Scrum Master @Kaiser Permanente

Washington, DC, US

Play a pivotal role in the Agile transformation in the Healthcare domain, achieving a 15% improvement in project delivery efficiency. Review metrics and other key performance indicators through effective communication, burn-down, burn-up charts, velocity, and defect summary reports to drive 100% continuous improvement for sprint teams. Collaborat with product owners to define clear project goals and priorities, leading to a 25% increase in stakeholder satisfaction. Collaborate with development teams to identify and eliminate bottlenecks, resulting in a 20% reduction in time-to-market. Act as Jira Administrator to improve team efficiency by 25% through optimized Jira workflows and improved project progress tracking. Plan and estimated 2-week sprints in a time-efficient manner, allowing the teams to deliver 95% of the MVP according to the company roadmap. Organize and facilitate sprint planning, daily scrum, sprint reviews, sprint retrospectives, and release planning for Scrum teams. Provides coaching to Scrum teams on user story writing, story slicing, prioritization, story estimation, task definition, and Definition of Ready & done, resulting in faster delivery of high-value requirements. Foster team knowledge sharing and collaboration through techniques like design sessions, pair programming, code reviews, swarming, and cross-training, resulting in an exceptional 35% boost in team velocity within a 6-month period. Employ Kanban principles as a scrum master that reduced Cycle time by 25%, thus increasing the team\'s throughput in less than ten weeks. Successfully led teams to deliver on-time and within scope, fostering collaboration and accountability among team members.

Southwestern Oklahoma State University

Bachelor of Applied Science - BASc