Esther Langdon

About Esther Langdon

Accomplished and dynamic hospitality professional with an extensive proven track record of delivering execptional results through guest service. Proven success in leading a sales team and in achieving both individual and team goals. Experienced in developing B2B client relationships to increase sales and marketing targets.Excellent interpersonal skills with ability to work collaboratively and diplomatically with all divisions of an organization. A hands-on partner to sales and marketing teams who will anticipate challenges and adept at troubleshooting. Capable and tenacious leader requiring minimal direction.Areas of Expertise:Sales,Retail Merchandising,Operations,Inventory Control,Marketing and Development,Consumer Insights,Sales Analysis,Training,Talent Recruitment and Development,Strategic,Influencer,Motivate and inspire individuals

Experience

1. Representative

   Universal Orlando Resort

   Jan 2019 — Present

Education

• Middlesex College

  Associate’s Degree, Fashion Merchandising

  1982 — 1984

Skills

• Banquets
• Pre-Opening
• Hotel Management
• Food & Beverage
• Sales Operations
• Customer Service
• Marketing
• Resorts
• Marketing Strategy
• Rooms Division
• Event Planning
• Inventory Control
• Strategic Partnerships
• Strategic Communications
• Client Relations
• Revenue Analysis
• Sales
• Front Office
• Team Building
• Management
• Visual Merchandising
• Strategic Planning
• Tourism
• Yield Management
• Property Management Systems
• Merchandising
• Leadership
• Social Media Marketing
• Trade Shows
• Customer Satisfaction
• Training
• Sales Management
• Hospitality Management
• Hospitality Industry
• Hotels
• Event Management
• Hospitality
• Social Media