Esther Kerns

About Esther Kerns

Experienced Program Manager with a demonstrated history of working in the transportation industry. Skilled in Microsoft applications, Business Process Improvement and Customer Service. Strong quality assurance professional with a Masters of Business Administration focused in Executive MBA from The University of Memphis.

Experience

1. Program Management Advisor

   FedEx

   Jul 2021 — Present · Memphis, TN, US

   Provide program management support for the implementation of the Global Harmonized Clearance (GHC) Roadmap through bi weekly project management meetings, monthly Steering Committee meetings and quarterly Summits. • Grow and sustain relationships with corporate communications, legal and cross functional business partners.• Develop messaging that aligns with with corporate business objectives and ensure communications reflect significant achievements.• Ensure continuity and consistency of messages between FedEx Express and FedEx corporate business strategies.• Draft, proofread and edit GHC communication materials ensuring all produce the impact desired, meet brand standards and are technically accurate.• Create content, design layout and execute quarterly newsletter to communicate the recent accomplishments of the GHC strategic areas.• Curate content and coordinate the distribution of the Global Clearance and Trade Services (GCTS) monthly department newsletter to support the culture and reputation of the organization.• Create and administer GHC and Global GEMINI Communication plans.

Education

• The University of Memphis

  Masters of Business Administration, Executive MBA

  2011 — 2012

• Georgia Tech Scheller College of Business

  BS, Management

  2001 — 2006