Esther Chien
Customer Success Manager at Slack
- Role
- Customer Success Manager at Slack
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Esther Chien
Customer-focused, results-driven, Customer Success Manager with 8 years Account Management, Project Management experience.
Experience
Customer Success Manager
Jun 2020 — Present · San Francisco, CA, US
Education
UC San Diego
Bachelor of Science (B.S.), Management Science
Skills
- Manufacturing
- Microsoft Excel
- Analysis
- Root Cause Analysis
- Ms Project
- Process Improvement
- Ms Excel Pivot Tables
- Contract Management
- Continuous Improvement
- Customer Service
- Proposal Writing
- Communication
- Cross-Functional Team Leadership
- Earned Value Management
- Six Sigma
- Project Management
- Management
- Microsoft Project
- Program Management
- Lean Manufacturing
- Microsoft Office
- Requirements Analysis
- Leadership
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