Eva Stepanian
Manager, Client Experience @Pickering Public Library
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2025 — Present
Manager, Client Experience @Pickering Public Library
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EDUCATION
2009 — 2011
University of Toronto
Master of Information, Knowledge Management, Library Science
2018 — 2020
Southern Ontario Library Service, Advancing Public Library Leadership
Certificate in Public Library Leadership
2005 — 2009
University of Toronto
Bachelor of Arts and Science, Criminology, Ethics, Law & Society
SKILLS
Unified Modelling LanguageCommunication SkillsPrioritizationMultimediaLibrary ResearchSocial Media MarketingCommunity OutreachVisual CommunicationCommunication WrittenDatabasesOs XMac Os XProject PlanningOral CommunicationsStrategic CommunicationsSocial Media StrategistCustomer ServiceAcademic LibrariesWorkflow AnalysisMicrosoft OfficeInformation LiteracyMultimedia Project ManagementEditingWorkshop PresentationLibrary InstructionDecision MakingDatabase ResearchCommunicationDigitizationSocial MediaReference ServicesResearchSocial Media OutreachPublic Speaking• Advanced Knowledge of Sirsidynix SymphonyLeadershipMarketingEvent Planning
ABOUT EVA STEPANIAN
I believe that tailored engagement is what enhances and optimizes user experience in…
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