Estela Kuteli

Operations& Client Relation Expert, Team Leadership, Multilingual Problem Solver

Role
Administrative Assistant at Farmers Insurance
Location
Queens, NY, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Estela Kuteli

Results-driven Customer Service & Operations Professional with 20+ years of experience leading teams, optimizing workflows, and delivering consistent results across healthcare, insurance, aviation, and administrative sectors.Skilled in scheduling, record management, problem-solving, and multilingual communication. Known for driving efficiency, supporting teams, and creating seamless operations. Passionate about contributing to organizational success and continuous improvement in healthcare, banking, or administrative roles.

Experience

  1. Administrative Assistant

    Farmers Insurance

    Feb 2023 — Present · US

Education

  • AMERICAN UNIVERSITY OF TIRANA

    Bachelor’s Degree, FINANCE&BANKING

    2008 — 2011

  • LINCOLN CENTRE

    Passage advance, English Language and Literature/Letters

    2000 — 2002

  • University of Sheffield

    training, Banking and Financial Support Services

    2011 — 2011

  • Goethe Institute

    level 4 ( from max 5 levels), German Language

    1996 — 1999

Skills

  • Customer Service
  • Training
  • Budgets
  • Project Management
  • Teamwork
  • Team Management
  • Management Consulting
  • English
  • Project Planning
  • Microsoft Office
  • Sales
  • Strategic Planning
  • Management
  • Team Building
  • Data Collection
  • Excel
  • Microsoft Word
  • Team Leadership
  • Business Planning
  • Analysis
  • Powerpoint
  • Microsoft Excel
  • Negotiation
  • Social Media
  • Group Work
  • Data Analysis
  • Research
  • Databases
  • Market Research
  • Competitive Analysis
  • Strategy
  • Marketing
  • Sales Management
  • Administration
  • Public Relations
  • Business Strategy
  • Financial Analysis
  • Human Resources
  • Sales Analytics
  • Event Management

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Estela Kuteli — Administrative Assistant at Farmers Insurance in Queens, NY, US | Unifers