Estefania Morales
Marketing Strategist | Content Creation • Digital Media |Meredith College Alumna
- Role
- Customer Success Manager at Yay Local
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Estefania Morales
I’m a people‑centered professional with a strong foundation in Business Administration…
Experience
Customer Success Manager
May 2023 — Present · Raleigh, NC, US
Cultivated long-term client relationships through attentive service and proactive communication, contributing to increased client satisfaction and retention.· Drafted and analyzed social media content to align with customer needs, driving a measurable increase in engagement and visibility. · Converted leads into active clients by understanding their needs, communicating value clearly, and following through with tailored solutions.
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