Esteban N.
Executive Data and Operations Leader Scaling Measurable Success
- Role
- Vice-president, Production Data & Member Operations at Ontrak Health
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Vice-president, Production Data & Member Operations
Jun 2022 — Present
Education
Texas A&M University
Computer Science
2004
Skills
- Quality Assurance
- Customer Relationship Management (Crm)
- Technical Support
- Escalations Management
- Vendor Relationship Management
- Escalation Resolution
- Customer Escalation Management
- Business Process Design
- IT Operations
- Customer Support
- Customer Engagement
- Customer Service
- Work at Home
- Microsoft Office
- Sales
- Vendor Relations
- Training
- Customer Satisfaction
- Call Centers
- Business Development
- Cross-Functional Team Leadership
- Vendor Management
- Contact Center Management
- Operations Management
- Contact Center Operations
- Customer Relations
- Management
- Team Building
- Computer Repair
- Team Leadership
- Project Management
- Customer Experience
- Leadership
- Computer Proficiency
- Computer Hardware
- Business Acumen
- Customer Experience Design
- Computer Science
- Quality Management
- Multi-Channel Retail
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