Isam M
Service Desk Analyst @Buchanan Technologies
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WORK HISTORY
Service Desk Analyst @Buchanan Technologies
Toronto, ON, CA
EDUCATION
New York University _ Graduate School of Arts and Science
Master of Science in Information Security & Digital Forensics
Cairo University
Master's degree
CCLCS
TESL Diploma
Cairo University
Bachelor's degree
Seneca College
Computer Networking
SKILLS
ABOUT ISAM M
Technical Support Specialist, Teacher, Translator & Manager Computer Networking, master\'s degree in information Security. Professional ESL, English Literature teacher and qualified translator. Master\'s degree in comparative Literature and a Bachelor of Arts (English language). International extensive experience working in public schools (elementary, middle and high school) and universities. Translated multiple published books and worked as a translator & manager in Information & Mobile technology, games, e-learning and software localization Successfully fulfilled short-term and long-term contracts delivering ESP courses for a variety of companies. Strong understanding of business needs and the ability to translate those requirements into relevant and effective communicative language outcomes. Diligent, experienced and passionate about language learning/teaching Specialties: ESL,vocational language, TEFL,tests,ESP, English to Arabic, Arabic to English and French to English translation I\'m currently ESL volunteer tutor and I pursue new opportunities
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