Essam Hafez
Emea Business Insights Lead - Sales Operations Program Manager @Microsoft
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WORK HISTORY
Emea Business Insights Lead - Sales Operations Program Manager @Microsoft
GB
I focus on streamlining access to insights across EMEA, enabling agile development of new analytics while maximizing the value of existing reports. I ensure that incoming requests for new reports are thoroughly vetted for business validity and alignment with strategic objectives. My work involves close collaboration with Corporate BI Teams, Finance, Rhythm of Business, and leadership groups to surface the most relevant business metrics and insights. This cross-functional partnership supports a unified understanding of performance and helps drive data-informed decisions across the region.
EDUCATION
The German University in Cairo
Bachelor's degree
SKILLS
ABOUT ESSAM HAFEZ
Dynamic professional with 10+ years of experience in business intelligence, program management, and stakeholder engagement, driving transformative initiatives that enhance operational efficiency and user experience. Adept at bridging technical and business gaps, utilising expertise in Power BI and SQL to streamline processes and deliver actionable insights. Proven ability to lead cross-functional teams, fostering collaboration and innovation to achieve strategic objectives. Committed to creating a culture of trust and inclusivity while crafting effective change management roadmaps that empower stakeholders. Passionate about developing robust solutions that simplify workflows and elevate customer impact.
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