Esrom Debesai

About Esrom Debesai

I am a passionate, self-driven individual that will contribute ideas to a collaborative…

Experience

1. Quality Assurance Analyst

   Gates Foundation

   Mar 2024 — Present · Seattle, WA, US

   Collaborated on IT operational projects, clarifying and analyzing requirements to ensure alignment with business objectives. •Developed and executed comprehensive test cases and test cycles using [test tool, e.g, Jira, Zephyr], ensuring full traceability between requirements and testing outcomes. •Conducted manual testing across diverse software applications and hardware, verifying functionality on Windows, Mac, Android, and iOS platforms post-updates and deployments. •Logged detailed test results, including screenshots, pass/fail statuses, and bugs, delivering clear reports to stakeholders to support decision-making. •Maintained and optimized the QA lab, troubleshooting accessibility issues and ensuring compliance with security standards for laptops, mobile devices, and peripherals. •Drove continuous process improvement by refactoring test cases and providing actionable feedback to enhance testing efficiency and accuracy. •Monitored and reported on test progress, proactively identifying risks and ensuring timely resolution to meet project deadlines. •Independently managed multiple projects under general supervision, taking on additional responsibilities to support team objectives. •Served as a liaison between offshore and Device Management team, effectively communicating monthly test results to ensure successful installation of Microsoft security patches and application updates across all testing machines.•Conducted monthly testing of audio and video functionality across all foundation and affiliate testing machines, ensuring seamless performance following Microsoft security updates.

Education

• Whatcom Community College

  Computer and Information Systems Security/Information Assurance

  2014 — 2015

• Year Up

  Software Development and Testing

  2019 — 2020