Eshwar N

Business Analyst @ Tech Mahindra | Analyzing Healthcare IT Solutions

Role
Business Analyst at Tech Mahindra
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Eshwar N

Graduated with a Bachelor of Engineering in Mechanical Engineering from Visvesvaraya Technological University, I am currently employed as a Business Analyst at Tech Mahindra. In this role, I contribute to delivering high-quality service to global clients by supporting Cerner PathNet with a focus on laboratory workflows, configuration updates, and issue resolution. My responsibilities include analyzing client requests, identifying root causes, and collaborating with cross-functional teams to ensure successful outcomes. My prior experience as a Senior Associate Configuration Support Analyst and Change Implementation Analyst at Oracle Cerner has equipped me with expertise in healthcare IT systems like Gen Lab, Orders, and PhysDoc. I hold multiple certifications, including AWS Certified Cloud Practitioner, which enhances my ability to integrate cloud technologies with modern healthcare platforms.

Experience

  1. Business Analyst

    Tech Mahindra

    Oct 2025 — Present · Bengaluru, IN

    I have joined Tech Mahindra as a Business Analyst, leveraging my previous experience in healthcare IT and application support to contribute to high-quality service delivery for global clients. In this role, I work closely with teams supporting Cerner PathNet, where I have been actively training on the solution and handling client tickets related to laboratory workflows, configuration updates, and issue resolution.My responsibilities include analyzing incoming requests, identifying root causes, coordinating with technical and functional teams, and ensuring timely and accurate resolution. I apply my strong background in healthcare systems—gained from prior roles in GenLab, Orders, and PhysDoc—to better understand clinical requirements and support PathNet operations effectively.I continue to build expertise in PathNet while contributing to continuous improvement, client satisfaction, and smooth functioning of laboratory processes within the Cerner Millennium environment.

Education

  • Shantiniketan Educational Institutions

    10 TH GRADE

  • Narayana Institute

    PRE UNIVERSITY , PCMB

  • Visvesvaraya Technological University

    Bachelor of Engineering - BE, Mechanical Engineering

    2017 — 2021

  • AMC Engineering College - India

    Bachelor of Engineering - BE, Mechanical Engineering

    2017 — 2021

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Eshwar N — Business Analyst at Tech Mahindra in Bengaluru, KA, IN | Unifers