Eshika Dey
Customer Support Professional | Software support | Virtual Assistant | Passionate About Solving Problems and Helping Customers
- Role
- Customer Service Specialist at Foodship India
- Location
- Barasat, WB, IN
- LinkedIn followers
- 500 followers
About Eshika Dey
Experienced and dedicated customer service professional with a proven track record of delivering exceptional service and building strong client relationships. Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction. Proficient in communication, problem-solving, and conflict resolution. Committed to providing personalized support to meet and exceed customer expectations. Looking to leverage expertise in a dynamic customer-centric environment.\"
Experience
Customer Service Specialist
Jul 2023 — Present
As a technical Customer Support Executive at Foodship, I handle wide number of customer inquiries related to our products and services. My primary responsibilities including diagnosing and resolving technical issues and providing step by step guide to the customer via Email, live chat or phone calls. Also Updating and managing client portals.
Education
West Bengal State University, Kolkata
Bachelor of Arts - BA, Humanities/Humanistic Studies
West Bengal Board of Secondary Education (WBBSE)
Associate's degree
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