Esha Sugla

About Esha Sugla

Esha is a strategic and outcome driven Product Manager with 6+ years of experience building and scaling products across enterprise collaboration, travel-tech, SaaS, and AI-driven platforms. Esha brings a balanced focus on product craft, long-term strategy, and operational excellence in both B2C & B2B contexts.At Microsoft, she leads the end to end charter for Whiteboard - owning product vision, roadmap, and cross-functional execution. Her work has directly contributed to 20% YoY MAU growth, performance improvements in Whiteboard in Teams Meetings, and customer-led innovations. She specializes in translating complex customer needs into scalable, intuitive solutions while maintaining platform health at scale.Prior to Microsoft, Esha drove high-impact initiatives at MakeMyTrip and OYO, where she led 0–1 product launches, revenue-generating platforms, and engagement-driving features across global markets. With a strong foundation in data-driven decision-making, customer empathy, and stakeholder alignment, she thrives in fast-paced environments and consistently delivers measurable business outcomes.

Experience

1. Product Manager 2

   Microsoft

   Sep 2024 — Present · Noida, IN

   As the Product Manager for Whiteboard, identified and addressed key customer pain points- driving ~20% YoY MAU growth, improving performance through high-impact feature delivery in Teams Meetings, and sustaining core product health at scale.2. Actively engaged with S500 customers to articulate the Whiteboard roadmap, understand key concerns, and align product strategy through continuous feedback loops.3. Defined and led the Polish charter for Whiteboard - driving UI/UX excellence by resolving 96% of P0 and driving CRAFT Playbook adoption via a focused Experience Audit.4. Spearheaded Text Sizing functionality from ideation to 100% rollout, driving spec authoring, cross-functional alignment, and reviews for one of Whiteboard’s most requested features.5. Leading Azure-to-ODB migration & Driving the delivery of Viewer Start Annotations, empowering every meeting participant to initiate collaboration in Teams Meetings - breaking presenter dependency and driving customer-driven enhancements.

Education

• Deen Dayal Upadhyaya College

  Bachelor of Management Studies, Finance, General

  2013 — 2016

• Indian Institute of Foreign Trade

  Master of Business Administration - MBA, International Business

  2017 — 2019

Skills

• Microsoft Office
• English
• Public Speaking
• Market Research
• Marketing
• Marketing Strategy
• Microsoft Excel
• Powerpoint
• Time Management
• Finance
• Creative Writing
• Management
• Leadership
• Debate
• Microsoft Word
• French
• Marketing Communications