Eshaan Jain
- Role
- Senior Technical Product Manager (Pmt Iii) - Salesforce at Amazon
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Eshaan Jain
Salesforce Certified Data Architect and Salesforce Certified Sharing & Visibility…
Experience
Senior Technical Product Manager (Pmt Iii) - Salesforce
Jul 2023 — Present
As a Product Owner/Technical Product Manager, managed a Salesforce org of 150+ global users, 800+ vendors, 300+ contracts, and projects (OP1/OP2). Created product roadmaps, project plans, effort estimations, budget planning, and organized kick-off meetings. Conducted end-to-end UAT, designed code deployment strategies, and led user training workshops. Led a team of external Salesforce consultants and managed $1M implementation projects annually. Developed user metrics dashboards to increase platform adoption from 20% to 80% in 12 months. Partnered with other product owners to deliver tailored solutions that support business requirements and enhance user experience. Led Salesforce integrations with Amazon’s proprietary tools and Microsoft Outlook. Developed a pre-negotiation tool in Salesforce for Amazon procurement teams using the Scotwork framework. Implemented Single Sign-On (SSO) with Amazon Federate authentication provider. Developed business processes, SOPs, and new user trainings inside Salesforce using In-App Guidance. Proactively identified opportunities to leverage Salesforce to improve business processes and increase productivity. Collaborated with stakeholders to support major project roll-outs, including training and troubleshooting for end-users. Used multiple sources of information to develop solutions and recommendations.
Skills
- Salesforce.com Consulting
- Sql
- Requirements Analysis
- Salesforce.com
- Management Consulting
- Technical Product Sales
- Team Management
- Salesforce.com Development
- Sharepoint Administration
- Mysql
- Algorithms
- Business Analysis
- Tableau
- Agile Project Management
- Software as a Service (Saas)
- Business Development
- Integration
- IT Service Management
- Software Development Life Cycle (Sdlc)
- Certified Salesforce.com Developer
- Algorithm Analysis
- Data Structures
- Requirements Gathering
- Sharepoint
- Microsoft Office
- Management
- Nintex
- Sales
- Javascript
- Algorithm Design
- Apex Programming
- Programming
- Customer Relationship Management (Crm)
- Consulting
- Agile Methodologies
- Risk Management
- Project Management
- Web Development
- Marketing Strategy
- C
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