Esha Agarwal

About Esha Agarwal

Technical Program Manager with extensive experience in leading cross-organizational programs spanning multiple industries & process areas*Combines technical expertise with strategic thinking to drive process transformation, enforce governance, reduce risk, craft strategic roadmaps and improve KPIs*Adept at uniting cross-functional teams to deliver end-to-end SaaS solutions like ServiceNow and managing the complete Asset lifecycle*Exceptional communication, negotiation, and stakeholder management skills across technical and non-technical audiences.

Experience

1. Technical Program Manager, Cross-intel Products Asset Management & Governance

   Intel

   Jun 2022 — Present · Hillsboro, OR, US

   Built & led key cross-Intel programs that design, implement, and govern long term sustainable asset governance processes using ServiceNow• Responsible for governance of the asset lifecycle across all the Intel Product groups. Maintained asset management policies and processes, and designed/implemented improvements to mitigate risk & drive efficiency• Partnered with stakeholders (Risk & Controls/Audit teams, Business Units, IT Product Owners/Developers) to design policies & recommend data-driven, risk-based process/system improvements• Managed end-to-end delivery of process/system changes in ServiceNow (including requirements, design, development, UAT, change & release management)• Designed and monitored key program governance KPIs & partnered with stakeholders to meet compliance goals• Drove RAD (Recommend/Activate/Decide) proposals for policy updates & implementation of changes to tools/indicators. Estimated savings of ~$6Mn/30 FTE per year.• Divisional Recognition Award for creating a process & solution for remediating assets impacted due to austerity measures. Located 99.7% high value assets, saved 4 FTE by making risk-based decisions on 30K lower risk assets.

Education

• Indian School of Business

  MBA, Marketing and Strategy

  2010 — 2011

• Delhi College of Engineering

  B.E., Information Technology

  2003 — 2007

Skills

• Business Intelligence
• Business Process Integration
• Market Entry
• Erp Implementations
• Team Management
• Business Analysis
• Management Consulting
• Business Process
• Business Process Mapping
• Analytics
• Business Strategy
• IT Strategy
• Consulting
• Strategy
• Microsoft Dynamics Erp
• Sdlc
• Requirements Gathering
• Business Requirements
• Project Management
• Strategic Planning