Ese Oki
Service Consultant @Stanbic IBTC
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WORK HISTORY
Service Consultant @Stanbic IBTC
Abuja, NG
Supports Relationship Manager in managing and owning relationships with Private Banking/ Commercial BankingResolving service related problems with branches and customer service centres on behalf of clients.Motivate and prepare financial loan applications for credit, taking into account the risk implications of client businesses, as per credit requirements. Ensure that all Account Opening Documentation is in place for all accounts and that KYC policies are strictly adhered to.Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.Liases with other banking units to process and handle client’s transactions to ensure that the most appropriate financial solutions for the customer are proffered.
EDUCATION
Nexford University
Certificate
Delta State University Abraka
Bachelor's degree
ABOUT ESE OKI
An experienced individual with a background in customer service with strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. Customer-focused professional with track record of success in responding to customers\' needs in accordance with procedures. Assertive yet polite individual with special talents in drumming up new business.
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