Paolo E.
Senior Principal Consultant @Oracle
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WORK HISTORY
Senior Principal Consultant @Oracle
Calgary, AB, CA
Platform Solutions Consultant at Oracle Netsuite\'s Advanced Customer Support Enterprise Shared Services (ACS Architect)- dealing with overall NetSuite performance, long-term scalability, account implementation best practices, and just digging deeper at the database level to answer the whys.As a solution architect, I provide guidance and leading best practices to customers in implementations in all areas of NetSuite- Performance and Optimization- Integrations to Third-party systems- Solution Design for Standard Features and Customizations on core NetSuite ERP process (including but not limited to Electronic Payments, P2P, O2C, Inventory Management, Advanced Revenue Management, Fixed Asset Management, Landed Cost, Shipping and Commerce)I explore and discover the account\'s technical architecture and fill gaps and improve pre-existing structure.
EDUCATION
First Asia Institute of Technology and Humanities
Bachelor of Science in Computer Engineering, Information Technology and Microelectronics
Ateneo de Manila University
Lean Six Sigma Green belt, Operational Excellence & Process Improvement
University of Toronto
Lean Six Sigma Black Belt, Operational Excellence & Process Improvement
SKILLS
ABOUT PAOLO E.
Technical expert in Oracle NetSuite having a combined experience of 10 years in service delivery, business process optimization, consulting, and customer services with expertise on SuiteCommerce, SuiteCloud, System Performance, NetSuite Mobile, NetSuite Administration, Customization, NetSuite ERP and Data Analytics.Certified-SuiteCommerce DeveloperCertified-SuiteCloud Application DeveloperCertified-SuiteCloud Web Services DeveloperCertified-Business Intelligence and Search ProfessionalCertified-SuiteAnalytics UserCertified-ERP ConsultantCertified-AdministratorCertified-AI+SuiteFoundationCertified SME - NetSuite System PerformanceCertified SME - NetSuite EcommerceI\'m currently part of the Advanced Customer Support Enterprise Shared Services as a Platform Solutions Consultant/ArchitectPrior, I lead and manage Oracle NetSuite\'s global Omni-Channel Commerce Technical Support team for ensuring customers problems are resolved accurately and timely and drives improvement on product skills and growth across the organization. I am involved in producing new technical leaders and technical support analysts in the organization and promote a culture of collaboration, connection, and support.As a Lean Six Sigma Black Belt practitioner, I\'ve led valuable high-level organization project in Oracle NetSuite Customer Services for process improvement and efficiency for over 4 years, cutting down wastes, executing change management to the broader department, speeding up procedure, and driving organizational goals to success. I have expert knowledge on data analysis, forecasting trends, and generating the best results through extensive research.Certified-Lean Six Sigma Black BeltI am also skilled in Oracle Cloud Infrastructure (OCI) with focus on Application Development, Data Science, Predictive Analytics, Machine Learning and Generative AI having professional certifications:Certified-OCI APEX Developer ProfessionalCertified-OCI Enterprise Analytics ProfessionalCertified-OCI Data Science ProfessionalCertified-OCI Generative AI ProfessionalCertified-OCI Foundations AssociateHaving an engineering background, I am thinker and a problem-solver, taking challenges head on.
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