Erwan Colas
Alcuin Software
Angers, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Alcuin Software
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EDUCATION
2012 — 2013
ACIFE
Sales and HR English
1999 — 2000
Université catholique de l'Ouest
lifelong training, Social Psychology : consulting and operationnal studies
2012 — 2012
Micropole Institut
e-learning : LMS, building tools and consultancy
1990 — 1997
Université catholique de l'Ouest
Master's degree, sociology applied to local development
SKILLS
Operations ManagementTraining ManagementTraining DeliveryTeam FormationGestion Des PerformancesExpérience ClientFormation Des SalariésGestion De La Relation Client (Crm)Gestion D’équipeContact CentersCustomer ExperienceFormationGestion De ProjetProject ManagementPerformance ManagementCrmProcess ImprovementFormation ContinueOutsourcingTrainingManagement ConsultingTelecommunicationsTeam ManagementLeadership D'équipeCall CenterCaptivateRecruitingGestion D'équipeRecrutementTeam LeadershipManagementChange ManagementCoachingCentres D'appelIngenierie De FormationCentre D'appel
ABOUT ERWAN COLAS
I gained a valuable experience in training and customer relationship, i am keen to set up…
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