Erving Pena Leyva
General Manager of Guest Experience, MBA, FMP
- Role
- General Manager at Ethos Farm
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Erving Pena Leyva
EXPERIENCED MANAGER with a demonstrated history of increasing quarterly financial results by actively engaging with potential new customers and clients, reducing overtime, streamlining production processes, optimizing inventory management systems, and cultivating collaborative goal driven environments. Adapted to actualizing objectives in dynamic organizations as well as diverse industries, bolstered by the acquiring of training and certifications
Experience
General Manager
May 2025 — Present · Orlando, FL, US
Elevating the guest experience at MCO by utilizing a multifaceted approach that includes:• Developing the supervisor teams in: Strategic resource deployment, technology familiarity, and leadership skills• Developing the Dispatchers in: Scheduling optimization, systems familiarity, and communication skills• Elevating Ambassador performance by being present and communicating on how we can elevate service. Utilizing my training experience to grow the team\'s performance.
Education
Western Governors University
Bachelor of Science - BS, Business Administration and Management, General
Salt Lake Community College
Business Honors, Business Administration and Management, General
2011 — 2019
Western Governors University
Master of Business Administration - MBA, Business Administration and Management, General
West Valley Fire Academy
Fire Fighter 1 and 2, Hazardous Material Awareness and Operations Certifications, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
2011 — 2011
Western Governors University
Master’s of Business, Leadership and Management
Mt. Nebo
Basic and Advance EMT, Emergency Medical Technology/Technician
2009 — 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.