Ervin Dickerson

About Ervin Dickerson

Serving Wells Fargo for over 17 years: I am an extremely goal-oriented manager, self motivated in taking the necessary steps to advance my career. My passion shines through in assisting the development of others to bring out each individuals full potential. Personally, encouragement is the key in empowering employees to be successful. In any task or organization, I look to excel and take on new challenges every day.

Experience

1. Regional Banking Manager

   Wells Fargo

   Jun 2015 — Present · Corpus Christi, TX, US

   Strategically improved interaction effectiveness with team members using behavior-based coaching, feedback, and accountability. Analyze financial metrics and develop strategic partnerships to exceed projections year over year since 2016. Serve the customers total financial service needs resulting in greater market share, wallet share and profitability. Create a vital sales and service organization, promoting teamwork with partners and other corporate departments. Collaborate with professional skills that advance a collegial and partnered approach to meeting objectives. Administer budgets, business development goals and objectives, staffing models, schedules, and performance standards. Create, train and coach successful sales teams through the development of staff as a competitive advantage, a proactive customer out reached initiative.

Education

• Texas Christian University

  Master (MLA), Liberal Arts

  2007 — 2008

• Texas Christian University

  Bachelor of Science, Communication Studies (Human Relations Emphasis)

  2003 — 2007

Skills

• Reporting & Analysis
• Customer Service
• Mortgage Lending
• Regulatory Requirements
• Research
• Sales
• Leadership Development
• Mortgage Banking
• Financial Analysis
• Loan Origination
• Marketing
• Escalation Resolution
• Sales Management
• Mortgage Servicing
• Mortgage Underwriting
• Loan Servicing
• Management
• Loan Modifications
• Forecasting
• Consolidation
• Performance Management