Erson Lazare

Case Manager @Firefly Children & Family Alliance

Fort Wayne, IN, US

Acquired practical insights into case management processes in a dynamic behavioral health setting, enhancing understanding of client needs and support mechanisms. • Maintained a balance between teaching and serving clients; Maintained case management and agency paperwork according to standards. Prepare written reports for the Department of Child Services/Probation office within identified timeframes.• Played a role in supporting individuals with access to lack of community resources and developing treatment and safety plans for clients to accomplish mandatory goals and dedicated themselves to making a positive impact in the lives of others.• Exhibited ability in tactfully navigating and resolving challenging situations, effectively leveraging negotiation skills to achieve mutually beneficial outcomes for the clients and our organization.