J. Er Ralston
Trusted Advisor for Operational Excellence | Training, Coaching, Leading Organizations to Achieve Greatness
- Role
- Operations Excellence Coach, Trainer, Advisor at Ralston Excellence
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About J. Er Ralston
Er brings more than forty years of experience in operational and quality leadership…
Experience
Operations Excellence Coach, Trainer, Advisor
Jan 2014 — Present · Greensboro/Winston-Salem, NC, US
Er Ralston is the founder of Ralston Excellence and serves as principal coach, trainer, and advisor. Ralston Excellence is a training and consulting firm that specializes in operational excellence. We help organizations learn and implement approaches that will drive improvement in the work systems and processes of the organization so that performance goals and objectives will be achieved or exceeded. We have deep knowledge and experience in many related areas including: Malcolm Baldrige National Quality Award, Lean, Six Sigma, Balanced Scorecard, and Quality Management Systems.We have excellence experience in most major industries including manufacturing, service, and healthcare. A small sampling of clients includes customer call centers, hospital labs, hospital patient services, product distribution centers, banking operations, high technology manufacturing, retail operations, and revenue cycle processing.We are headquartered in the Piedmont Triad Region of North Carolina and provide world-class services throughout the continental United States. We provide services both onsite and virtually to best meet the needs of our clients and use technology to enable distance learning and coaching services.
Skills
- Business Process Improvement
- Tqm
- Cultural Transformation
- Lean Manufacturing
- Continuous Improvement
- Quality System
- Workshop Facilitation
- Healthcare
- Project Portfolio Management
- Training
- Dmaic
- Operational Excellence
- Leadership
- Process Excellence
- Business Transformation
- Project Coaching
- Strategy
- Program Management
- Supply Chain Management
- Process Engineering
- Balanced Scorecard
- Business Process Mapping
- Cross-Functional Team Leadership
- Manufacturing
- Value Stream Mapping
- Process Improvement
- Executive Coaching
- Coaching
- Quality Assurance
- Lean Thinking
- Operations Management
- Process Management
- Performance Management
- Crm
- Quality Management
- Statistics
- Management Consulting
- Kaizen
- Change Management
- Organizational Development
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