Ernét Williams

About Ernét Williams

Ernét Williams is an experienced data analyst and MBA candidate, with skills in data management, analytics, reporting, and operations. She ambitiously handled pivotal data management and sales reporting, diligently served as a Salesforce admin managing users and content, and exceled at collaborating on product releases and critical inter-department projects. She is well versed in SQL, Salesforce, Tableau, Quickbase, and Excel. She received a BS in Business Administration with a concentration in Computing and Data Science and a BA in Sociology, and is a member of Alpha Kappa Alpha Sorority, Incorporated. She enjoys playing her violin, traveling, and getting involved in her local community through event-planning and social advocacy.

Experience

1. Sales Tool Analyst

   Spectrum

   Jun 2022 — Present · Stamford, CT, US

   Serves as a Salesforce admin executing data maintenance, report/dashboard creation, and user updates which keeps Salesforce reliable to our field teams and caused an 8% decrease in Salesforce support tickets in Q2 2023-Evaluates and identifies business needs and system changes which optimize automation and tools. Tests tools and UI processes which improve sales processes and cut down on inefficiencies.

Education

• NYU Stern School of Business

  Bachelor of Science (B.S.), Computer and Data Science, Sociology

• University of Arizona

  Master of Business Administration - MBA, Marketing

• Riverwood International Charter School

  High School Diploma, International Baccaleureate Diploma, International Baccalaureate Diploma Program

Skills

• Organization Skills
• Sql
• Teamwork
• Social Media
• Html
• Data Entry
• Google Slides
• Java
• Web Design
• Qualitative Research
• Customer Satisfaction
• Graphic Design
• Bookkeeping
• Photoshop
• Microsoft Office
• Google Sheets
• Customer Service
• Microsoft Word
• Volunteering
• Inventory Management
• Tutoring
• Powerpoint
• Microsoft Excel
• Google Docs
• Time Management
• Cashiering
• Minitab