Ernesto Zaballa

About Ernesto Zaballa

Versatile and results-driven QA professional with 10+ years of experience across technology, retail, pharmaceutical, and consumer goods sectors. Recognized for implementing scalable QA strategies, leading high-performing test teams, and delivering quality-focused solutions in Agile/Scrum environments. Proven ability to reduce defect rates, speed up testing cycles, and enhance software quality using automation frameworks, CI/CD pipelines, and AI-enhanced tools. MBA in IT Management and BSc in Industrial Engineering with deep expertise in both manual and automated testing. • Delivered a 99% on-time testing rate • Reduced bug detection time by 15% using automation tools • Bilingual: English & Spanish CORE COMPETENCIES Leadership and Team Development | Agile and Scrum Methodologies | Automation and Test Frameworks | Process Improvement and Continuous Improvement | Cross-Functional Collaboration | Data Analysis and Reporting | Project Management and Execution | Business Requirements Analysis | Problem solving

Experience

1. Sr Software Qa Engineer

   Xylem

   Jan 2023 — Present

   Responsible for ensuring the Quality of the finish product, and maximizing customer experience, by identifying bugs and improvements in an App developed internally by Xylem’s team, applying a shift left approach.

Education

• Universidad Iberoamericana, Ciudad de México

  Bachelor of Science - Industrial Engineering

• The University of British Columbia

  Master of Business Administration - MBA