Ernesto Rodriguez
Vice President of Customer Success at Laundrylux
- Role
- Vice President of Customer Success at LaundryLux
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ernesto Rodriguez
As a Vice President of Customer Success in a Company that is recognized as one of the best in our industry. I provide beginning and advanced operational, service, and advanced instruction for our distribution network. I am recognized as a ready subject matter expert and am called upon to visualize, script, storyboard, and develop new learning material. In addition I find myself in a key role to introduce new technology into the learning environment that covers all of North America.I have a background in excess of 25 years of field engineering experience providing technical support for Commercial Laundry, both Vended and On Premise Laundry. As well I have experience in providing training and support in nuclear power plants, electrical distribution plants, lithographic excimer lasers, data center commissioning, solar cell ion implantation, RF plasma doping and semiconductor equipment fabrication.Specialties: Recognized for attention to detail, adherence to standards, and expert technical background. I have a talent in mastering new material quickly and conveying key concepts and details to a high level of understanding.
Experience
Vice President of Customer Success
Mar 2025 — Present
I am happy to share that I\'m starting a new position as a Vice President of Customer Success at Laundrylux.
Education
California State University, Long Beach
Bachelor of Science in Electrical Enginering
1983 — 1987
Rochester Institute of Technology
Associate of Applied Science (AAS), Electronics
1981 — 1983
Skills
- Quality Assurance
- Process Engineering
- Technical Support
- Presentations
- Strategy
- Metrology
- Six Sigma
- Process Improvement
- Project Planning
- Integration
- Program Management
- R&D
- Pre-Sales
- Sales Management
- Cross-Functional Team Leadership
- Product Management
- Test Equipment
- Engineering Management
- Product Development
- Automation
- Budgets
- Management
- Team Building
- Field Service
- Engineering
- Design of Experiments
- Manufacturing
- Robotics
- Electronics
- Team Leadership
- Failure Analysis
- Semiconductor Industry
- Semiconductors
- Lean Manufacturing
- Leadership
- Sales
- Project Management
- Customer Satisfaction
- Training
- Testing
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