Ernest Hill

About Ernest Hill

Empowering Electrical Excellence Across Louisiana and Beyond As a dedicated Sales…

Experience

1. Senior Inside Sales Representative

   Rexel USA

   Feb 2021 — Present · Lafayette, LA, US

   Order Processing & Customer Engagement: Efficiently process telephone orders by providing accurate product pricing, delivery specifications, and payment terms, while proactively suggesting substitute products when necessary. Collaborate closely with outside sales personnel to prioritize and expedite high-value transactions.Sales Growth & Market Development: Drive business growth by selling, marketing, and promoting a diverse range of products. Demonstrate product features and benefits to both new and existing customers, enhancing customer satisfaction and loyalty through tailored solutions. Prospecting & Account Management: Actively prospect for new accounts within a designated geographical territory, leveraging market insights and personal networks to expand the customer base. Establish and nurture strong relationships with clients, gaining a deep understanding of their operations to identify objectives, requirements, and preferences.Quotation & Follow-Up: Prepare detailed product quotations and ensure continuous follow-up throughout the customer purchasing cycle, fostering a seamless buying experience and addressing any concerns promptly.Project Coordination & Team Leadership: Coordinate and lead cross-functional teams to support large customer projects and address complex automation challenges. Facilitate collaboration among team members to ensure project success and customer satisfaction.Market Intelligence & Strategic Planning: Gather and analyze competitive intelligence, pricing data, and market trends to inform management decisions. Assist in the development and implementation of effective sales strategies and market expansion initiatives, working closely with management and vendor partners.This role combines a passion for sales with a strategic approach to customer relationship management, ensuring that both customer needs and business objectives are met effectively.

Education

• New Iberia Senior High

  High School, General Studies

  1993 — 1996

Skills

• Music
• Hip Hop
• Songwriting
• Recording
• Team Building
• Studio Recording
• Event Planning
• Event Management
• Music Industry
• Composition
• Audio Engineering
• Pro Tools
• Music Production
• Sales
• Bands
• Microsoft Office
• Sound
• Singing
• Rock Music
• Customer Service
• Social Networking