Erma Davenport
Bookkeeper @LSL, LLP
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WORK HISTORY
Bookkeeper @LSL, LLP
Phoenix, AZ, US
EDUCATION
Free State Technical College, Bloemfontein
National Higher Secretarial Certificate for Private Secretaries
Estate Agents Board, Pretoria
Real Estate Board Exam Certificate
Unisa
B Proc (incomplete), Law
SKILLS
ABOUT ERMA DAVENPORT
Seasoned professional with solid administrative, office management, recruitment, human resources, and client liaison skills. Meticulous and work well under pressure. Highly adaptable to change. Team-player, dependable, detail-oriented, strong organizational, and planning skills. Ensures business is well managed with processes and procedures documented and coordinated.Among many strengths, core, transferable competencies have been utilized to impact organizations worked for and listed below. I have developed a comprehensive skill set that will prove beneficial in the workplace. Solid work ethic, driven to exceed expectations and challenging targets to produce impacting results. Go the extra mile.CORE COMPETENCIES• Leadership • Critical Thinking & Creativity • Positive Attitude• Interpersonal Skills• Flexible • Analytical & Problem Solving • Customer Service / Client Relationship Management• Multi-tasking • Social Media • Data Management • Collaboration• Excellent Written & Verbal Communication • Time Management • Confidentiality• Microsoft Office 365 Suite & Google SuiteLANGUAGES• English• AfrikaansACCOMPLISHMENTS• Established and successfully run an online recruitment agency, Smart Recruiting• Developed content | WordPress platform | Built company website; manage same• CRM: Developed and personalized ATS CRM for online job applications• Automated full-cycle email responses for company job portal• Office Manager: Instrumental in setting up from grassroots | Running the South African offices of two international companies• Engaged as one of 3 secretaries of Minister of Foreign Affairs, South African Government, Pretoria
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