Erion Peci
Experienced IT Leader | ServiceNow Business Architect | Digital Transformation Expert | Agile & Cloud Specialist | Driving Innovation and Operational Excellence
- Role
- Manager Servicenow Product Delivery at Advent
- Location
- Brookline, MA, US
- LinkedIn followers
- 500 followers
About Erion Peci
IT Strategy Leader: Full ownership of solution implementations across all levels of the organization, ensuring alignment with strategic goals.*Agile Transformation Leader: Mentor change agents and stakeholders to become lean-Agile champions, driving organizational transformation through Agile methodologies (Scrum, Kanban, SAFe).*Client Engagement & Program Management: Manage client relationships, communicate project progress, and oversee forecasts including budget management.*Vendor Management: Lead vendor negotiations, manage multi-million-dollar IT operations budgets, and implement cost-saving strategies.*Agile & DevOps Advocate: Promote DevOps methodologies, lead cloud architecture initiatives, Azure, AWS and monitoring tools.*IT Program Manager: Lead application development projects and production like Salesforce implementation, Business entity Master, Workday Implementation etc.*IT Ops Tooling Implementation Business Architect: Lead-tooling implementation across functional areas, including cloud architecture setup, workflow configuration, data archiving strategies, plugin integration, and migration management.*ServiceNow Expertise: Lead end-to-end design and implementation of ServiceNow solutions across ITSM, HRSD, ITOM, SPM, CSM, Source-To-Pay. GRC and employee onboarding.*Atlassian Expertise: Lead end-to-end design and implementation of Atlassian solutions Jira, JSM, Opsgine, Confluence, Jira Align bitbucket.
Experience
Manager Servicenow Product Delivery
Nov 2022 — Present · Boston, MA, US
Platform owner who has overall accountability for execution of the day-to-day operationsand strategy-Supports creation of overall roadmap and shapes demand for enterprise platformconsumption to achieve business outcomes-Customer centric and ensures platform team alignment to business strategy, roadmap andplatform governance policies-Oversight of escalations and works closely with platform architects and tech lead toanticipate and remove blockers-Maximizes value of the platform by identifying additional business outcomes to be explorewith justifiable ROIs-Presides over technical governance board and involved in all governance components-Ownership and oversight of ServiceNow instances,manage, coach and motivate global team; and work to build a strong pipeline of diverse talent-Manage vendor relationships and external partnerships
Education
University of Tirana
Bachelor of Business Administration (BBA), Accounting and Finance
2004 — 2008
Northeastern University
Graduate Certificate degree, Finance and Financial Management Services
2012 — 2013
Northeastern University
Master's degree, Project Management
2013 — 2014
Texas McCombs School of Business
Postgraduate Degree, Cloud Computing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.