Erin Wilson

About Erin Wilson

With over 10 years in mobile messaging (SMS, MMS, RCS) and fintech industries at Zipwhip, Routable and Sakari and now Solutions by Text, I have provided messaging and payments solutions to customers in the US and internationally.Solutions by Text (SBT) enables businesses in consumer finance to effectively and conveniently reach their customers. Through a compliance-first messaging platform that seamlessly integrates payments, SBT helps foster meaningful conversations that drive measurable results. For too long, companies have relied on low-yield communication methods such as phone calls, mail, emails, and apps— leaving customers overwhelmed and messages lost in the noise. To break through, businesses need a solution that ensures precision, reach, and results. SBT delivers on this promise, helping its customers achieve outcomes like up to a 400% ROI and a 97% reduction in time to revenue. Solutions by Text. Good conversations pay off™.You can learn more about SBT by clicking on the links in the ‘Featured’ section.Originally from the midwest, I’ve been living in Seattle for over 20 years. I’m a Seattle Storm fan - overall WNBA fan and I spend any free time traveling to international destinations primarily Italy.Always happy to connect with professionals. If I can be of assistance, please do not hesitate to reach out via LinkedIn or e••••••@solutionsbytext.com

Experience

1. Sr Customer Success Manager

   Solutions by Text

   Sep 2023 — Present · Seattle, WA, US

   Solutions by Text (SBT) enables businesses in consumer finance to effectively and conveniently reach their customers. Through a compliance-first messaging platform that seamlessly integrates payments, SBT helps foster meaningful conversations that drive measurable results. For too long, companies have relied on low-yield communication methods such as phone calls, mail, emails, and apps— leaving customers overwhelmed and messages lost in the noise. To break through, businesses need a solution that ensures precision, reach, and results. SBT delivers on this promise, helping its customers achieve outcomes like up to a 400% ROI and a 97% reduction in time to revenue. Solutions by Text. Good conversations pay off™.

Education

• The Seattle School of Theology & Psychology

  Master's Degree, Counseling Psychology

• Moody Bible Institute

  Bachelor’s Degree, Communication and Media Studies

Skills

• Blogging
• Research
• Tutoring
• Educational Technology
• Strategic Planning
• Leadership
• Grant Writing
• Differentiated Instruction
• Case Management
• Microsoft Powerpoint
• Literacy
• Classroom
• Classroom Management
• Nonprofits
• Lesson Planning
• Curriculum Development
• Event Planning
• Radio
• Social Networking
• Coaching
• Conflict Resolution
• Teacher Training
• Staff Development
• Training
• Volunteer Management
• Higher Education
• Fundraising
• Instructional Design
• Curriculum Design
• Educational Leadership
• Microsoft Office
• Sales
• Teaching
• Public Speaking
• Special Education
• Nonprofit Organizations
• Social Media
• Elementary Education
• Psychotherapy
• Powerpoint