Erin Thomas
- Role
- Telehealth Implementation Manager at UCLA Health
- Location
- San Diego, US
- LinkedIn followers
- 500 followers
About Erin Thomas
20 years experience in healthcare IT. Since graduating from Indiana University…
Experience
Telehealth Implementation Manager
Apr 2018 — Present
Performs analysis, design, build, test, troubleshooting, maintenance, support and optimization of new and existing software applications related to Connected Health (Epic). Leading several efforts within the UCLA Connected Health program including research on current telemedicine policies, drafting and coordinating approvals for new telemedicine health system policies, developing marketing and outreach content for new programs, training of new telehealth providers and administrative staff, and serving as a liaison with current vendors. Working with business owners, vendors, and ISS team members to evaluate and recommend solutions to complex problems and requests. Developed a video visit program throughout UCLA through program charter design, identifying goals & metrics, training providers & staff and conducting go-lives for each department. Designed and built MyChart E-Visit pilot. Proficient in care plan build for MyChart Care Companion. Applications Supported: Epic MyChart integrated telehealth solutions, Vidyo, Remote Patient monitoring applications, Video visits, E-visits, questionnaires, Tableau reporting, patient entered flowsheets, virtual health, virtual care platforms, Care Companion Epic Certifications: Ambulatory & MyChart Epic Badges: Patient-Entered Data & BestPractice Advisories
Skills
- Customer Service
- Lawson Hris
- Access
- System Implementations
- Business Process Improvement
- Microsoft Access
- Visio
- Business Analysis
- Lawson General Ledger
- Hris
- Property Management
- Team Leadership
- Sales
- Business Development
- Strategic Planning
- SEO
- Blogging
- Healthcare
- Leadership
- Project Management
- Google Adsense
- Search Engine Optimization (SEO)
- Epic Systems
- Team Building
- Personal Training
- Sharepoint
- Process Improvement
- Social Media
- Web Design
- Coaching
- Program Management
- Wordpress
- Analysis
- Data Analysis
- Google Analytics
- Content Creation
- Management
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