Erin Thornton
Chief Experience Officer @City Of South Bend
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WORK HISTORY
Chief Experience Officer @City Of South Bend
South Bend, IN, US
Lead the Visitor Experience division including 5 managers and 45 staff; including safety, custodial, downtown maintenance and visitor engagement.• Create and oversee programs that enhance the visitor experience at parks, venues, corridors, and other public facilities.• Manage the budget and resources for the division, ensuring responsible use of resources.
EDUCATION
Penn State University
Bachelor of Architecture (B.Arch.), Architecture
SKILLS
ABOUT ERIN THORNTON
Experienced program director and executive level advisor with a demonstrated history of working in the higher ed and hospitality industries. Certified in strategic planning and project management with a passion for facilitation and delivering excellent guest experiences.
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