Erin Pietro
Short Term Disability Claims Manager @New York Life
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WORK HISTORY
Short Term Disability Claims Manager @New York Life
Making claim and customer eligibility determinations in accordance with a policy holder’s Short Term Disability plan• Managing over 200 on-going Short Term Disability claims • Responding to all claim inquiries within a timely manner • Building relationships between policy holders, claimants, and New York Life Group Benefit Solutions teams• Communicating with claimants, employers, and medical professionals to gather information regarding the ongoing management of short-term disability benefits • Capturing medical information, applying appropriate contractual provisions, following legal guidelines, and leveraging expert resources• Collaborating with clients and Vocational Rehabilitation Counselors to facilitate return to work on a full-time or part-time basis• Participating in training for continuous improvement and to stay atop best practices to perform role more efficiently
EDUCATION
Westminster College (PA)
Bachelor of Arts (BA), Broadcast Communications
SKILLS
ABOUT ERIN PIETRO
A tenacious, vivacious, self-starting professional seeking challenges that encourage personal and professional growth. I boast the social media and technical savvy of my Millennial peers as well a work ethic reminiscent of my grandparents\' generation.In my spare time, you can find me cuddling with my pets (cats - Maddie and Diego, dogs - Remy and Dolly), backyard birding, baking tasty treats, watching documentaries, discovering new musical artists, or attending a show at one of Pittsburgh’s many live music venues.Technical Skills - Salesforce, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Google Mail, Google Docs, Google Sheets, Adobe Photoshop, Adobe Illustrator, Adobe Audition, Adobe Premiere, Facebook, Instagram, Twitter, LinkedIn
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