Erinn Kruser

About Erinn Kruser

Solution driven professional, looking to work with a dynamic technical team to create and deliver IT business solutions that meet stakeholder’s expectations and successfully solve business needs to remain successful and competitive. Known for building personal-business relationships, providing excellent customer service for internal and external customers and an outgoing presenter of ideas to groups of all sizes to gain approval, support, or to inform stakeholders of important initiatives. Create and build relationships across the team, with vendors and stakeholders. Lifelong learner who is always ready to roll up the sleeves, dive in and search for a solution to any obstacle. My experiences include, but are not limited to: • People, process and technology focused • Service-oriented management • Operations management • Process improvement and SOP development • Customer satisfaction success • Vendor partner relationship management • Leadership and team development • Schedule, budget and resource management • Virtual team experience • Formal presentation skills What challenge can I help you solve? K••••••@gmail.com to discuss!

Experience

1. Business Administrator

   Microsoft

   Jan 2020 — Present · Redmond, US

   In my current role, I work closely with the VP and Business Manager to execute the needs of the team as they fit with the overall goals of the organization and business need. I have a deep attention to detail, I enjoy building strong relationships with all members of the organization to create a cohesive team.• Complex calendar management for VP\'s with cross geo organizations, leadership support, and team support to build a cohesive organization• PCN management for the SCHIE organization, distribution of newly printed PCNs, PCN cost center management, weekly headcount reporting, facilitate the weekly CHIE hiring sync, work closely with SCHIE CVP and Chief of Staff• Headcount planning, Recruitment and Management of headcount, assisting with position tracking, req creation, reporting, and new hire onboarding.• Lead organizational health initiatives, including virtual team planning (small teams and greater org), including team off-sites, celebrations, WFH needs, virtual Give campaign events • Space Management, including working with project team for space improvement and team needs. Managed multiple moves for swing space and building to building team moves. Collaborated with RE & S Project team for space remodel. • Discretionary Budget Management, Purchase Order creation, management and closure. Expense report completion and interim approvals• Travel Management, complex travel schedules• Meeting Logistics support • Ownership of the organizations Teams page, content updates and information flowProficient with, but not limited to, Azure DaVinci, Employee Central, iCIMS, MSPersonnel, MSFT Identity Mgr, My Order (purchasing, Program POs & vendor POs), MS Expense, MSApprovals

Education

• University of Wisconsin-Platteville

  BS Business Administration

  1995 — 1998

• University of Dubuque

  Computer Science

  1994 — 1995