Erin Chapman
Account Manager at Quorum Cyber
- Role
- Account Manager at Quorum Cyber
- Location
- Hickory, NC, US
- LinkedIn followers
- 500 followers
About Erin Chapman
I’m an account management professional passionate about helping organizations strengthen…
Experience
Account Manager
Sep 2025 — Present
I manage client relationships with a focus on strengthening cybersecurity resilience and driving long-term growth. My role involves serving as a trusted advisor, translating technical challenges into clear business outcomes, and ensuring projects are delivered on time and aligned with client goals. I collaborate closely with internal teams to support retention, identify growth opportunities, and deliver measurable value through cybersecurity services.Highlights:Serve as the main point of contact for enterprise and mid-market clients, ensuring satisfaction and retention.Guide organizations in aligning cybersecurity solutions with business objectives and risk priorities.Collaborate with technical teams to deliver projects that improve security posture and resilience.Identify opportunities for account growth by recommending services that drive measurable business value.
Education
Carolina Cyber Center
Cyber Defense Analyst Training Program, 12-month evening/weekend program with live online courses and labs
University of Phoenix
Master of Business Administration (M.B.A.), Focus: Business Strategy, Leadership, and Organizational Decision-Making (completed 100% online)
North Carolina State University
Bachelor of Arts (B.A.), Communication, Public Relations
Skills
- Management
- Team Building
- Merchandising
- Social Media Marketing
- Marketing Communications
- Sales Management
- Time Management
- Sales Operations
- Customer Retention
- Customer Service
- Program Management
- Certified Group Exercise Instructor
- Powerpoint
- Inventory Management
- Coaching
- Account Management
- Marketing
- Editing
- Fundraising
- Marketing Strategy
- Leadership
- Grant Writing
- Event Planning
- Cold Calling
- Budgets
- Finance
- Sales Process
- Community Outreach
- Microsoft Office
- Sales
- Customer Satisfaction
- Training
- Insurance
- Direct Sales
- Step Aerobics
- Strategic Planning
- Research
- Interviews
- Leadership Development
- Recruiting
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