Erin McEniery
Product Manager (Visitor Experience) @Natural History Museum
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WORK HISTORY
Product Manager (Visitor Experience) @Natural History Museum
London, GB
The Museum is a world-class visitor attraction and leading science research centre with the mission to create advocates for the planet.
EDUCATION
James Cook University
Bachelor of Business (BBus), Double Major: Tourism Management and Marketing
SKILLS
ABOUT ERIN MCENIERY
Hey there! I’m Erin - a digital product and visitor experience leader with a background in public service, culture and tourism. Curious and commercially minded, I combine product thinking, content design and marketing to create digital experiences that connect people with culture, tourism and services. Colleagues know me as clear, collaborative and full of positive energy, with a practical approach to time and budgets and a constant eye for improving how we work. I ask why to find the real problem, then shape UX and content that make journeys smoother, engagement stronger and services easier to use.When I’m not thinking about customer journeys or digital experiences, you’ll likely find me in the gym or yoga studio, planning my next travel adventure or sampling local East Sussex wine.Where I can help- Destination and visitor experience strategy- Agile team leadership and development- Content and service design- Data-led experimentation and service optimisation- Cross-team collaboration and stakeholder engagement
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