Erin Mahoney
Mission-Driven Healthcare Relationship Manager | Alzheimer’s Advocate
- Role
- Associate Practice Performance Manager (Provider Relations Value-based Care Strategy) at Optum
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Erin Mahoney
I’m a healthcare relationship manager focused on driving provider performance in…
Experience
Associate Practice Performance Manager (Provider Relations Value-based Care Strategy)
May 2023 — Present · Hartford, CT, US
Lead provider engagement across 17 practices and two major health systems in CT, RI, and MA, strengthening relationships through strategic reviews, education, and ongoing partnership.• Drive quality performance improvement by delivering data-driven reviews on HEDIS metrics, care gap closure, annual care visit completion, medication adherence and patient experience initiatives.• Serve as a trusted advisor on risk adjustment coding, guiding providers on accurate documentation and revenue optimization.• Collaborate with health system leaders and clinical teams to identify challenges, implement solutions, and improve patient outcomes across diverse populations.
Education
Bay Path University
Bachelor of Arts (B.A.), Psychology
2007 — 2010
Skills
- Provider Relations
- Business Process Development
- Human Resources
- Interviewing Skills
- Onboarding
- Fmla
- Policy
- Leave of Absence Management
- Behavioral Health
- Process Improvement
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Employee Benefits
- Hipaa
- Health Insurance
- Managed Care
- Provider Network Development
- Analysis
- Medicaid
- Customer Service
- Home Care
- Training
- Technical Support
- Mentoring
- Healthcare
- Benefits Administration
- Salesforce.com
- Caregiving
- Provider Education
- Claim
- Microsoft Office
- Alzheimer's Care
- Telehealth
- Medicare
- Disability Claims Management
- Vendor Management
- Crisis Intervention
- Vocational Rehabilitation
- Visio
- Management
- Team Building
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