Erin Smith
Business Strategy & Customer Experience | Driving Impact Through Leadership
- Role
- Founder & Principal at Es Revivo Acquisitions
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Erin Smith
With 20+ years of experience across automotive, staffing, and service industries, I’ve built a career around driving operational excellence, team performance, and customer loyalty.At Towne Automotive Group, I focus on delivering consistent, customer-centered service — ensuring timely execution, transparent communication, and solutions that align with client needs.Previously, I spent 11 years as President of Operations at Towne Motor Car, where I led business operations, optimized workflows, and built high-performing teams. My focus was always on creating impactful customer experiences and sustainable growth.Earlier, I helped scale one of the Inc. 500’s fastest-growing staffing firms. I launched and led new offices, developed talent, and drove client success through strategic hiring and performance management — earning national recognition for excellence.Now, I’m channeling that experience into acquiring and growing businesses — with a focus on transformation, leadership, and long-term value creation.
Experience
Founder & Principal
Oct 2025 — Present · Buffalo, NY, US
Founded ES Revivo Acquisitions to revitalize overlooked businesses with untapped potential. • Led strategic repositioning and operational excellence initiatives to unlock growth. • Empowered leadership teams to create enduring value and build high-performing businesses.
Education
Buffalo State University
Bachelor of Science, Business Management
2005 — 2007
St. Joseph's Collegiate Institute
High School Diploma, College Preparatory
1997 — 2001
Mercyhurst University
Hotel & Restaurant Industry Management
2001 — 2005
Skills
- Property Management
- Business Development
- Sales
- Leadership
- Internet Recruiting
- Staffing Services
- Human Resources
- Performance Management
- Crm
- Staff Augmentation
- Business Strategy
- Management
- Team Building
- Recruiting
- Interviews
- Screening
- Program Management
- Automotive
- Entrepreneurship
- Sourcing
- Idea Generation
- Technical Recruiting
- Vendor Management
- Temporary Placement
- Sdlc
- Benefits Negotiation
- Talent Acquisition
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