Erin Eli

About Erin Eli

Corporate retail and revenue leader with deep experience across theme parks, food & …

Experience

1. Operational Consultant

   United Parks & Resorts

   Oct 2014 — Present · Austin, TX, US

   President and Principal Consultant of an independent firm providing retail and food & beverage consulting services. Specialize in driving business growth and performance through strategic optimization and innovative solutions. Hire, mentor, and supervise employees and contracted professionals for client engagements.• Conduct greenfield, proof of concept, and feasibility studies in consumer-facing industries to identify market opportunities and develop effective strategies.• Collaborate with clients to develop and optimize their strategic framework, including mission, vision, and long-term objectives.• Provide comprehensive reviews of key performance indicators (KPIs) and creating new KPIs that align with clients\' long-term objectives.• Optimize labor within client organizations through the implementation of systematic tools and processes.• Review business plans to identify opportunities for innovation, streamline project development cycles, and optimize systems for improved efficiency.Successfully helped clients achieve significant growth and improve their overall performance, including:• Guided ideation and launch of TechOutfitters retail store concept. Developed full business plan and supported operational readiness, from logo development to construction. • Played a key role in optimizing operations and increasing scalability for a restaurant chain (Felix\'s). Optimized the point-of-sale (POS) system for all location terminals. Negotiated a flat rate on all delivery platforms, resulting in an estimated 8-point savings. Increased delivery radius for third-party providers by analyzing food travel quality data, resulting in a 25% surge in delivery orders. Supported team in achieving 40% year-over-year revenue growth.• Managed event planning for several Boll Weevil Restaurants, providing strategic and operational support to enhance the brand\'s value and promote it within the local communities.

Education

• University of Phoenix

  Bachelor of Science (B.S.)

• Washington University in St. Louis - Olin Business School

  Master of Business Administration (MBA)

Skills

• Budgets
• Sales
• Retail
• Customer Relations
• Forecasting
• Food & Beverage
• District VP
• Customer Service
• Training
• Process Improvement
• Team Building
• Management
• Systems Optimization
• Training & Development
• Inventory Management
• Operations Management
• Product Development
• Brand Management
• Marketing Strategy
• Innovation
• Merchandising
• Vice President Merchandize
• Event Planning
• Event Management
• Strategy
• Team Leadership
• Marketing
• Leadership
• Competitive Analysis
• Policies & Procedures
• Procurement
• Strategic Planning
• P&L Management
• Public Speaking
• Partnerships