Erin Cropper

Senior Director, Chief of Staff to the Chief Revenue Officer, Autodesk

Role: Senior Director, Chief of Staff to the CRO at Autodesk
Location: Denver, CO, US
LinkedIn followers: 500 followers

About Erin Cropper

Known for providing galvanizing leadership and transformational strategic planning. An ambitious professional with a proven record building and cultivating flourishing work environments. Contributes a keen ability to distill business objectives into actionable plans capable of supporting goals and enhancing continuity. A big picture visionary and detailed tactician who excels at finding new ways to navigate adversity and solve challenges.Career Highlights: Built a 30-person global white glove Enterprise Priority reactive support team from the ground up with teams located in Denver, Barcelona and Bengaluru provide service(s) to 325 Enterprise Success customers Created the 1st comprehensive view of Enterprise Priority Support analytics to drive high quality service, including 90%+ CSAT, decreased Median Resolution Time and improved SLA Adherence Integrated the 30-person Enterprise Priority reactive support team with a 250-person tech support team Combined process/technical playbooks for both organizations; trained 75 resources on updated SOPs Grew a team of 10 marketing analytics consultants into a team of 50 technical and business analytics consultant, which resulted in growing the book of business from $4M to $8M Designed/authored workshop content for data visualization, data analysis and marketing analytics strategy seminars; presented to 10-50 attendees from companies in verticals including travel, finance and eCommerce - many of which were in the Fortune 500Professional Skill Set: Direct Report Leadership Global Strategic Planning Research | Data Analytics Formal Presentations Project Management Process Improvement Training | Coaching | Mentorship Customer Experience | Support KPI Management | Reporting Recruiting | Hiring | Onboarding Data Visualization | Dashboard Design Public Speaking | Workshop DesignTechnical Proficiencies:MS Office Suite | Advanced MS Excel | Salesforce.com | Tableau | Smartsheet | Google Analytics | Adobe Analytics | Adobe Target

Experience

Senior Director, Chief of Staff to the CRO
Autodesk
Nov 2025 — Present · Denver, CO, US

Education

Indiana University Bloomington
Bachelor of Science, Informatics
2002 — 2007

Skills

Team Building
Management
Web Content Creation
Strategic Partnerships
Editing
Webtrends Analytics
Business Process Improvement
Microsoft Office
Sales
Business Development
Content Creation
Digital Marketing
Technical Writing
Management Consulting
Online Advertising
Twitter Marketing
Online Marketing
Excel
Team Management
Analytics
Business Strategy
Key Performance Indicators
Webtrends
Business Intelligence
Windows
Copy Editing
Marketing
Customer Relationship Management (Crm)
Public Speaking
Salesforce.com
Journalism
Twitter
Facebook Marketing
Strategic Planning
Data Analysis
Strategy
E-Commerce
Digital Strategy
Facebook
Talent Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.