Erin C. M.

About Erin C. M.

As a Senior Salesforce Consultant at The CRM Firm, I apply my passion for problem-solving and solution design to deliver innovative and effective CRM solutions for clients across various industries. I have over four years of experience in managing and executing Salesforce projects, from requirements gathering and business analysis to configuration, automation, and testing.I also leverage my skills and credentials in web development and data management to enhance the functionality and usability of Salesforce applications. I enjoy learning and mentoring in a team environment, where I can share my knowledge and insights with others and grow together. My goal is to help clients achieve their business objectives and optimize their client relationships through Salesforce.

Experience

1. Senior Salesforce Consultant

   The Crm Firm

   Nov 2022 — Present

Education

• California State University, Los Angeles

  BA, Studio Art

• University of Tennessee, Knoxville

  Master's of Fine Art (MFA), Graphic Design/ Illustration

Skills

• Microsoft Products
• Salesforce.com
• Copywriting
• Constant Contact
• Adobe Creative Suite
• Pardot
• Data Cleaning
• Web Design
• Customer Service
• Lifelong Learning
• Software as a Service (Saas)
• Adobe Creative Cloud
• Instructional Design
• Marketing Automation
• Compliance
• Research
• Attendee Registration
• Customer Relationship Management (Crm)
• Public Speaking
• Data Mining
• System Administration
• Microsoft Sql Server
• Office 365
• Regonline
• Content Management Systems (Cms)
• Content Marketing
• Project Management
• Business Intelligence
• E-Learning Implementation
• Training
• Teaching
• Microsoft Office
• Moodle
• Salesforce.com System Administrator
• Instructional Writing
• Visualizations
• Adobe Photoshop
• Graphic Design
• E-Learning
• Writing