Erin V.
Senior Technical Program Manager | Portfolio & Product Strategy | Remote Leadership | Gen AI Ops | FinTech & Insurance Tech Transformation
- Role
- Program Project Manager - Distribution & Services Program Management Office (Insurance) at USAA
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Erin V.
Technical Program Manager and execution-focused leader with 11+ years of experience…
Experience
Program Project Manager - Distribution & Services Program Management Office (Insurance)
Jul 2025 — Present
Led the implementation of a secure co-browsing solution, ensuring strong privacy and seamless user experience. Spearheaded lead funnel expansion initiatives, improving lead scoring and prioritization. Directed the development of an automated sales follow-up system, resulting in increased member satisfaction
Skills
- Community Outreach
- Volunteer Management
- Microsoft Word
- Conflict Resolution
- Leadership
- Familiar with C++
- Spss
- Data Analysis
- Student Development
- Research
- Teamwork
- Powerpoint
- Access
- C++
- Microsoft Powerpoint
- Critical Thinking
- Event Planning
- Program Evaluation
- Science
- Editing
- Microsoft Office
- Reunions
- Student Affairs
- Word
- Statistics
- Social Networking
- Family Reunions
- Social Media
- Data Entry
- Program Development
- Matlab
- Qualitative Research
- Public Speaking
- Interpersonal Skill
- Chemical Engineering
- Staff Development
- Time Management
- Spanish
- Leadership Development
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