Erin B. Kelly

About Erin B. Kelly

Strong Communicator, Collaborative Leader, Team Player, 3x SkydiverMBTI: E(S/N)FJEnneagram Type: 3Deloitte Business Chemistry: Integrator/Pioneer

Experience

1. Delivery Director

   Mighty & True

   Jan 2025 — Present

   Client & Account Management- Serve as the primary point of contact for day-to-day client activities- Onboards new customers & stakeholders to the Mighty & True process & systems - Continually identifies needs for new customer training- Communicate project updates, timelines, & progress effectively to clients- Build & maintain strong client relationships, aligning project outcomes with client expectationsProject Management & Delivery- Define project scope, objectives, & deliverables- Develop & manage project plans, timelines, & budgets- Prioritize & allocate resources effectively across all projects- Identify & mitigate project risks, ensuring alignment with organizational goalsTalent Acquisition & Resourcing- Develop & implement talent acquisition and resourcing strategies- Manage & monitor resource utilization for optimal team performance- Build a network of contractors & external talent to maintain flexible capacity- Develop job descriptions, manage recruitment processes, & conduct onboardingCreative and Collaborative Culture- Foster a positive, collaborative environment that encourages team engagement & creativity- Develop training programs to ensure internal team members are proficient in M&T’s processes & client-specific requirementsClient Communication and Support- Ensure deliverables meet client specifications & agency standards- Collaborate with the customer success team to refine timelines, estimates, & resourcing requestsProject Execution- Set up and manage Asana tasks, deadlines, & resource assignments- Conduct regular project status meetings & report on milestones- Ensure final assets are reviewed, proofed, & delivered to clients- Coordinate the activities of creative, resourcing, & QA teams to meet project goalsResource and Recruitment Management- Maintain an updated list of resources with special skills, availability, & rates- Screen resumes, conduct interviews, & manage onboarding of new hires

Education

• Quinnipiac University

  B.A., History

  2006 — 2010

• University College Cork

  History

  2009 — 2009

• Quinnipiac University

  B.A., Broadcast Journalism

  2006 — 2010

Skills

• Interactive Media Planning
• Storytelling
• Presentation Skills
• Digital Media
• Microsoft Office
• Peoplesoft
• Marketing
• Digital Marketing
• Wordpress
• Twitter
• Advertising
• Firefox
• Google Chrome
• Youtube
• Digital Strategy
• Dcm
• Facebook
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Pinterest
• Internet Explorer
• Spectra Ox
• Public Speaking
• Integrated Marketing
• Microsoft Word
• Media Buying
• Journalism
• Television
• Media Planning
• Social Media
• Blogging
• Instagram
• Social Networking