Erin Arkin

About Erin Arkin

With over 18 years in Recruitment, Talent Acquisition, Process Design, Change Management, and Project Management, I\'ve developed a unique perspective of Recruitment Process Outsourcing (RPO). As Vice President of Implementation at Cielo, I architect the critical foundation that transforms new client partnerships into long-term success stories.My specialized team of project managers and process and change management experts and I don\'t just navigate complexity—we eliminate it. We create clear pathways where others see obstacles, ensuring seamless transitions that accelerate our clients\' talent acquisition goals from day one.My expertise spans:• Regional and Global RPO and SaaS solution implementations• Project management and phased delivery methodologies• Organizational change management and stakeholder engagement• Process design, optimization, and scalability• Technology implementations (ATS, CRM, Conversational AI)Throughout my career, I\'ve successfully led enterprise-level program launches across multiple industries. Most notably, I spearheaded the implementation of an RPO engagement that centralized, unified, and transformed talent acquisition within the healthcare sector—supporting deployment across 17 markets and 43 distinct health system brands.I provide governance and oversight for implementation projects across all regions, with experience spanning the entire client lifecycle from initial program design and transition to ongoing optimization and strategic planning.My passion lies in this truth: we don\'t just implement; we establish the foundation that sets our partnerships up for long-term success. This approach ensures our clients can achieve their talent acquisition objectives efficiently and effectively from the very beginning of our journey together.

Experience

1. Vice President, Implementation

   Cielo Talent

   Mar 2022 — Present · Brookfield, WI, US

   Plays a critical role in new business / new client on-boarding across all regions. Provides governance and oversight of all implementation projects and provides support and guidance to project management and process and change teams. Works closely with our all workstream leaders to confirm requirements and delivery of outputs. Continually evaluating ways of working to account for ways to optimize the implementation experience for all impacted stakeholders.

Education

• University of Phoenix

  MBA, Business

  2003 — 2005

• University of Wisconsin–Oshkosh

  BA, History

  1993 — 1998

Skills

• Onboarding
• Powerpoint
• Microsoft Excel
• Candidate Screening
• Problem Solving
• Customer Service
• Crm
• Customer Relations
• Interviewing
• Talent Acquisition
• Management
• Healthcare
• Interviews
• Customer Relationship Management (Crm)
• Process Improvement
• Building Relationships
• Project Management
• Recruiting
• Contract Recruitment
• Certified Internet Recruiter
• Cold Calling
• Screening
• Hiring
• Visio
• Talent Management
• Diversity Recruitment
• Data Analysis
• Screening Resumes
• Implementation
• Technology Implementation
• Applicant Tracking Systems
• Workforce Planning
• Excel
• Sourcing
• Client Relationship Building
• Internet Recruiting
• Time Management