Erina Harding

Gen AI - Digital Product Owner Super app | Driving Product Innovation & Digital transformation | Immediate joiner

Role
Digital Product Owner Vi Super App at Vodafone Idea Limited
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Erina Harding

I\'m a Gen AI, Digital Product Lead with 11+ years of experience in managing digital…

Experience

  1. Digital Product Owner Vi Super App

    Vodafone Idea Limited

    Nov 2022 — Present · Mumbai, IN

    Led the Partnerships & Postpaid vertical of the Vi Super App, integrating key partner APIs (Netflix, Amazon Prime, Hotstar, lifestyle) to expand digital offerings and drive sustained MAU growth.Defined and prioritized digital features, managing Agile sprints and backlog cycles via Jira to ensure high sprint velocity and on-time releases.Collaborated cross-functionally with design, analytics, marketing, and engineering to deliver seamless, high-conversion user journeys.Leveraged Generative AI and LLM-driven sentiment analysis on NPS data and app reviews to identify user pain points, prioritize enhancements, and improve positive sentiment by 11%.Continuously tracked KPIs including DAUs, MAUs, feature adoption, engagement, acquisition, churn %, digital penetration, and release efficiency to guide roadmap optimization.Kpis monitored - Daus / Maus/ adoption/ engagement / acq/ churn %/ digital penetration/ sprint velocity and release cycleAchievement: Launched industry-first \"Choose Your Benefits\" Postpaid model

Education

  • SIESCOMS, NAVI MUMBAI

    MBA, marketing

    2009 — 2011

  • Mumbai University Mumbai

    Master of Business Administration - MBA

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Erina Harding — Digital Product Owner Vi Super App at Vodafone Idea Limited in Mumbai, MH, IN | Unifers