Erin Whitley

About Erin Whitley

SUMMARY Mentor * Customer Success Focused * SLED Expert * Business Development * Cloud…

Experience

1. Partner Software and Services Manager, Americas Partner Organization

   Cisco

   Oct 2020 — Present

   Cisco Systems 2013-present *2023 Americas Partner Organization Advisory Council Member* Responsible for CX portfolio execution for regional channel partners. Focus on field alignment and partner go-to-market for Software and Services profitability. SLED West Services Lead for Cisco Sales Team • Lead strategic partners to create and grow their Software, Services and Cloud business while creating value for the customer, fostering needs analysis back to Cisco • Deliver offers to partner leadership and manage investments to expand partner capability, customer success and software adoption, Renewal Rate, and market share • Partner with internal leaders and partners to identify, execute and report on opportunities for engagement, create best practices, and leverage campaigns for peak performance • Drive the alignment of a heavily matrixed extended team to ensure partner deliverables are met and consistent engagement occurs with key partner stake holders and Cisco Sales Teams

Skills

• Avaya Technologies
• Voice Over Ip (Voip)
• Contact Centers
• Avaya
• Data Center
• Sales
• Channel
• Saas
• Customer Relationship Management (Crm)
• Unified Communications
• Salesforce.com
• Program Management
• Management
• Business Development
• Go-to-Market Strategy
• Channel Management
• Sip
• Solution Selling
• Social Media
• Product Launch
• Product Marketing
• Channel Partners
• Cloud Computing
• Professional Services
• Enterprise Software
• Pre-Sales
• Telecommunications
• Selling Skills
• Voip
• Wireless
• Crm
• Sales Operations
• Managed Services
• Selling
• Contract Negotiation
• Sales Engineering
• Telephony
• Leadership
• Strategic Partnerships
• B2b