Erin Scanlon

About Erin Scanlon

Erin is an innovative, strategic and enthusiastic senior transformation and employee experience leader with over 15 years of experience in bridging the technical world with communications, managing systems and process infrastructure to provide engaging business and communication platforms. She has expertise in change management, acquisitions/integrations, recognizing business needs and providing technical guidance and solutions as the primary liaison between business stakeholders and IT development teams. Erin is passionate about life-long learning, creating operational efficiencies to achieve scalability and continuous process improvement, specifically in the communications function. She believes any problem is just a solution which hasn\'t been found yet and gets excited to find it. Key Areas of Expertise: • Intranet Strategic Development • SharePoint Intranet Management • User Experience • Integration Specialist • Intranet Migration • Communication Platform Management • Business and Technical Liaison • Change Management Agent • Solution Expert • Employee Engagement • Training Administrator • Project Management • Intranet Analytics • Intranet Governance • Intranet Design Direction • Content Relevancy Monitoring • Efficiency Optimizer • Stakeholder Management • Process Improver • Systems Implementer • Troubleshooting Proficiency • Business Continuity Communications Erin lives in Pennsylvania with her husband, two sons and multiple pets. She believes life is about connection. The more connected we are to ourselves - the more we expand in all areas. She focuses on seeing the value in every situation and is committed to empowering herself and others. She spends her free time outdoors in nature, teaching fitness/yoga classes, reading and creating intention jewelry.

Experience

1. Senior Director, Channel Strategy and Operations

   Dow Jones

   Oct 2023 — Present

   Created and launched digital employee experience and channel strategy. Strategized, developed and deployed company intranet in less than five months, under budget with an increased usage of 50% from previous site. Expanded employee commitment, trust and efficiency by integrating digital channels (intranet, newsletters, email campaign tool, digital signs, Slack). Led team in developing governance, process efficiency and metric insights to inform and improve communication strategy. Implemented change management solutions to ensure business continuity success.

Education

• Clarion University of Pennsylvania

  Bachelor of Arts (BA)