Erin Radue
Director of Client Success @Obviously
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WORK HISTORY
Director of Client Success @Obviously
Manage $8.6M in revenue across a team of 10 Senior/Client Success Managers, driving an average revenue of $900K per manager• Build and scale a top-performing team with a focus on recruitment, training, professional development, and enhancing customer advocacy• Lead internal team operations including 1x1s, office hours, and weekly Client Success meetings for a department of 50+ professionals• Develop and implemented programs that foster customer advocacy and drive retention, ensuring long-term client satisfaction• Support proprietary technology and data analytics efforts, including budgeting and campaign wrap reports to achieve KPIs and guide data-driven optimizations• Oversee influencer and social media marketing initiatives with strategic vision and campaign execution to enhance brand presence and engagement
EDUCATION
Kent State University
Bachelor of Science (B.S.), Fashion Merchandising
SKILLS
ABOUT ERIN RADUE
Director of Client Success at Obviously
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