Erin McLellan

Sales Support Executive @Tennent Caledonian Breweries Ltd.

Accurately processed system-based transactions to support departmental workload, ensuring compliance with business requirements. • Applied logical problem-solving skills to resolve customer issues, collaborating closely with the sales team to deliver effective outcomes. • Handled customer queries in a way that balanced business needs with excellent customer service. • Produced reports to support operational performance and decision-making. • Acted as a positive role model, consistently demonstrating professionalism and team spirit. • Proactively enhanced skills through training, coaching, and development opportunities. • Communicated effectively across teams, building strong working relationships throughout the business. • Demonstrated flexibility by supporting additional business areas when required